Very Fast turnaround on my frame and free shipping is a plus.Unfortunately the frame was oversized so my canvas is a sloppy fit. Over 1/8\" gap between canvas and the rabbet inside the back of the floater frame can be seen. Next time I guess I need to take 1/8\" of my canvas measurement.
S Faubert, calgary | my frustration I just wanted to express my frustration with my order and service from last month. I ordered floating frames because I had some canvases I wanted to put between two pieces of glass to display and my online research showed that's what they were called. When my order arrived I was surprised to find that floating frames means something else on this website and of course I couldn't return them. So I was out $300. I also didn't receive all of the pieces to hang the other regular frames I had ordered and when I called, the woman on the phone didn't believe me at first and then never sent the supplies she promised. I bought them at Loews last week. I've worked with several online frame shops the last few years but this has been the worst experience.
Melinda, | highly recommend KeenART... I sent a poster to be plaque mounted but I changed my mind. This company bends backwards please their customers,the poster was returned in excellent condition and very well packed. I highly recommend KeenART. Thank you!
Philippe Hachey, Sturgeon Falls | Thank you I received the picture and it was absolutely beautiful!!! My husband loved it! Thank you so very much for all the time and work you put into this, just want you to know it's greatly greatly appreciated!!
Thank you so much again,
Stephanie, Toronto |