I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | Thx for 25% Artist's discount I wanted to thank Diana for her help in leading me through the characteristics of the frames and the ordering process yesterday. I was very happy to be offered a 25% Artist's discount.
Jeff, | I absolutely love it I just wanted to say thank you for a beautiful job with my Grand Canyon photo! I absolutely love it, and will keep you in mind in the future for my photos and gift ideas.
Pat, | pleasant staff I am most happy with the product you have provided. Your sales staff are very pleasant and helpful. I would recommend your company to other artists and plan to order from you in the future.
Jim, |