happy ending I just landed from Los Angeles and see an email stating my frames gave shipped? Is this true? Thank you so much for making this happen so quickly. I'm sorry to have been such a challenge! LOL
Thank you for turning a bad situation into a hopefully happy ending. I will send you photos of my completed pieces!
And although This order had challenges, because of your fantastic customer service I will continue to use your company for future orders.
Diana, | Very good quality I ordered a frame that was delivered exactly within 6 business days. Very good quality and the right size. I\'m very satisfied with the service CanadaOnCanvas provides. Ten out of ten points!
NT, Georgetown, ON | the frame looks good but... Received the frame - three points for your information.
This took 2.5 weeks to receive - in my opinion that is too long unless you indicate as such on the order
the mounting screw heads are much much too small - I have many tools - none fit your Robertson tiny heads - had to go to home depot and picked up 4x3/8 wood screws that finally worked
the mounting flanges didn't fit my frame - I had to bend them to fit - not easily done - required my vice and heavy needle nosed pliers - my print was from Walmart and so I suspect they cheaped out on the thickness of the wood in the print - but I should have been able to adapt the mounting flanges more easily
Other than that the frame looks good and works
Jejoo, | Great customer service My experience with your company has been amazing. Great customer service, quick responses to emails, a fantastic experience. You went above and beyond for me - I'm not used to such incredible service! I am going to recommend your company to anyone who is looking to do printing. (I just wish you guys printed comic books for all the indie artists that we know here). I hope everyone involved in helping me with my art gets a big thank you from me. Have a wonderful day!
Andrew Uys, Toronto |