Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | It looks amazing We just got the print today (sunday canada post deliveries, who knew?) It looks amazing, exactly what we thought it would look like, but better! Thanks so much!
James, | Absolutely stunning... I just received my canvases and have to say, on first blush, they are absolutely stunning.
Thank you very much.
Kristi, Edmonton | custom frames Just wanted to say thank you for the solid frame product you delivered to my studio last month!
Omid, |