Order process has been basically seamless, but I am still awaiting delivery and having trouble with FedEx who are indicating delivery was not possible, although I was waiting within 1 metre of my phone all day. In spite of 40 minutes on phone with them and confirmed they have the correct address, they will only attempt delivery again tomorrow. I can wait again all day today, but tomorrow have a few essential errands, so not sure what to do about this and it has really soured me on the whole experience
Janet M., | I'm thrilled with my picture I\'m thrilled with my picture - it is beautiful. Your customer service is fantastic and I was extremely happy with the quick turn-around time between putting in my order and receiving my picture - well done! I have already given your information to several friends.
Laura Martineau, Calgary | I am extremely disappointed in the mug you produced. I ordered the 15 oz mug as shown on your website, but that is not what I received. In fact, I measured the liquid capacity, and it\'s 13.5 oz, not 15 oz. In addition, the background of the artwork I sent was white, but the final product has tiny pink and purple dots all over it. I will never be using your company again.
Lubna, | Very good service Very good service. Not only was the piece completed very quickly, but the communication was very good. They noticed an imperfection in my photo and offered to fix it before printing. Will come again.
Chels, ottawa |